S and K Expeditions respects your right to privacy and upholds the confidentiality of information. We are committed to the privacy of all users and visitors to the S and K Expeditions web site at www.sandkexpeditions.com.
Information we Collect
All personal information we collect from you requires your consent. The personal information we hold is for establishing and managing our business and customer relationship with you. Sensitive information is subject to greater restrictions and governed by law. By communicating with S and K Expeditions, including by email and by completing online forms, you are giving your consent to the collection of what personal information you provide, including your email address, screen name and content of text. You have the right to anonymity and do not have to supply us with information, however this may limit our ability to respond to your request.
When you visit our website, we do not collect any personal information unless you provide it voluntarily. If you wish to register for a trip or contact us, you will be asked for some personal information, which may include but is not limited to your name, address, phone number/fax number, email address, age, billing information (billing name and address, credit card number, and other information). If we require additional personal information we will provide the reasoning and how this information will be used at this time.
You can opt out of providing this additional information by not entering it when asked or not using the Website, although not providing it may hinder your ability to use the Website.
Besides the above, we may also collect other information regarding your visit to the Website, such as the date and time of your visit, the pages accessed and the documents retrieved, IP logs, the type of browser used when you visit our Website, and any personal correspondence, which includes emails.
Information collected is used to provide and maintain the Website and is used at S and K Expedition’s discretion. This Information can also be used to contact you to further discuss interest in our company, the services we provide, and to send information regarding S and K Expeditions, its products and other activities such as promotions and events. You may be invited to receive email correspondence by providing an email address. Your email address and any additional supplied information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with legal processes and/or law enforcement requests, or to conduct any business as S and K Expeditions, in its sole discretion, deems reasonable.
S and K Expeditions may also email (or send via other methods) information regarding updates to the Website, newsletters, advertisements, or other correspondence. You will have an opportunity to unsubscribe to any emails or mailings at any time. Simply select the “unsubscribe” hyperlink at the bottom of such correspondence, or email us. Despite unsubscribing from such list, S and K Expeditions may send confirmation emails for trip registration or other online orders and may need to contact you by phone, email or regular mail with questions or issues concerning this. Any opt-out by you is not deemed valid until processed by S and K Expeditions, S and K Expeditions shall not be liable for problems arising from the opt-out procedure.
We acknowledge that you have the right to control how your personal information is collected and used.
Use of the Personal Information we Collect
We use your personal information in the following ways:
To fulfill your requests;
To respond to email messages;
Promotions, competition entry forms, redemption vouchers, and special offers where you voluntarily supplied your personal details;
Internal accounting and administration;
To supply you with information about your account;
To administer sales records;
To provide you with marketing emails containing information about us, our products, services and special offers; and
To analyze our website usage.
Depending on the product or service you have acquired, we may need to keep a record of the transaction for business purposes or to enable us to respond to your concerns.
Security of Personal Information
We store your personal information in a secure location accessible only by authorized individuals. We make a reasonable effort to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction.
We keep your personal information for as long as it takes to fulfil your request, or as long as deemed reasonable by S and K Expeditions, or until you request its deletion.
As far as permissible under law, S and K Expeditions accepts no responsibility for the unauthorized access of Personal Information held by S and K Expeditions.
Our Disclosure of Your Information
Although S and K Expeditions uses industry standard practices to protect your personal information, due to technical limitations, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. Therefore, we cannot and do not guarantee, and you should not expect, that your personal information or private communications will always remain private. Notwithstanding this, as a matter of policy and in good faith, we will NEVER sell or rent any personal information about you to any third party.
Access, Correction and Deletion of Your Information
You have the right to access any of your provided personal information. If you do make this request we will need to verify your identity, after which we will respond in a reasonable time. If you find that any information is incorrect or out of date then we will correct it as soon as we receive the updates. If you ask us to delete it we will ensure we have completed your request, at which point it will be deleted, unless it is in our archived files.
Changes to Our Privacy Statement
The date this statement was last updated is supplied at the top of this website page. Every so often we may need to make changes to our privacy statement. We reserve the right to change our privacy statement at any time. You will be notified by our publishing an updated version of the policy on the S and K Expeditions website at www.sandkexpeditions.com/privacy-policy.